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Terms & Conditions

We don’t feel the need to hide behind loopholes for this, terms for that and conditions for the other so let’s simplify things and speak in plain English.

In a nutshell, we’re fair, we’re honest and we treat our customers the way we like to be treated ourselves.

Data & Privacy

When you order from us, your information will be stored on our database for the sole purpose of fulfilling your order and taking payment. We won’t use it for any other purpose or share it with anyone else. If you want us to delete your data, tell us and we will.

Contact

Occasionally we would like to contact you by email to inform you of any special offers, promotions or new products. If you would rather we did not, tell us via the opt out system and we won’t.

Orders & Supply

All of our products will be described accurately on our website. We know they’ll be described accurately because we’ve inspected every single item that we sell. Every effort will be made to respond to your order on the day of request. Worst case scenario, during extremely busy times, your order will be packed and ready for ship the following working day.

Become a partner

For those who are not members of one of our clubs, we operate a Partner Card system, which enables you to receive similar benefits to our members.

To order equipment and merchandise from this site, your interests are best served by signing up to our Partner Card programme where you automatically receive free shipping and a minimum of 5% off orders. Sign up.

Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser.

The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit this website, and to personalise this website for you.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to this website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: www.google.com/privacypolicy.

 

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