Frequently Asked Questions
If you have any problem that is not answered here, please leave a message on our contact page.
Where do I collect my order?
|From the golf desk at your Club when you check in.|
I can’t find the item I’m looking for, what do I do?
|Complete the order request form and a member of staff will respond. The fact is we can’t possibly show all items we have in stock on the website!|
Can you deliver to my home address?
|We do not deliver to home addresses. By using our own in-house delivery service direct to our clubs, we greatly reduce the likelihood of problems with delivery. Your purchase will be waiting for you when you check in.|
How frequently do you do deliveries?
|We deliver to each clubs a minimum of once a week. Any order placed by midnight each Sunday is available for collection from the club by the following Thursday, subject to stock and availability.|
Do you price match?
|We price match any item we sell and it’s delivery against any other retailer – we’ll even match discount codes and those all-important sales periods. Here’s what you need to do to you get the best price:|
That’s it! We’ll need to confirm the price of the product, so make sure you’ve got a link to it to hand. The whole thing should only take a few minutes and you’ll save some money too, and what profit is left over goes back into the club, everyone is a winner!
Why is my membership discount not being applied to certain products?
|Unfortunately certain products including golf clubs, gadgets and certain trolleys are excluded from membership discounts. However, if you have seen the product cheaper elsewhere please send a link of where you have seen the product cheaper, and we will be happy to price match.|